Clear information, in one place
This page explains the key rules in plain language. Please read it carefully and contact us if anything is unclear.
Before you pay
The price, currency and included service are shown before checkout. Review the details carefully and keep your payment reference.
When a payment is complete
A payment becomes complete after the payment provider confirms it and WAVI activates the corresponding package or promotion. Delayed provider responses may require a short reconciliation period.
Questions and refunds
For a billing question, contact support with your account email, payment reference and a short description. Refunds are reviewed against the package terms and the provider’s transaction status.